Have a question? You're not alone. Here are answers to some of the most common questions about Bag Your Bills™, how our service works and what to expect when getting started.
Please reach us at info@bagyourbills.com if you cannot find an answer to your question.
Bag Your Bills™ helps Australian sole traders and small businesses organise and maintain expense documents and records. We provide practical administrative support that brings physical and digital records together into one structured system.
No. You provide the documents and we handle the rest. No apps, software or DIY systems required. Simply send your documents as you receive them and we'll bring everything together into one organised system.
That's perfectly fine. Many clients come to us with receipts and expense documents spread across boxes, folders, emails, envelopes and drawers. You don't need to sort anything first — simply send the documents as they are and we'll take it from there.
No. We work with paper documents, digital documents or a combination of both. Whether your records are stored in folders, emails, envelopes or online, we can bring everything together into one organised system.
Documents can be provided digitally, physically or as a combination of both. We'll explain the available options and help you choose the method that best suits your circumstances.
We can organise a wide range of expense-related documents, including receipts, invoices, tax invoices, emailed receipts, scanned documents and other supporting expense records.
Yes. Many clients already use accounting software. Bag Your Bills™ helps organise the expense documents that sit behind those records, making them easier to locate, manage and use when needed.
Your records will be brought together into a structured and organised system, with physical and digital documents consolidated into clearly arranged online folders. You'll also receive reports that are easy to use, compatible with most accounting software and ready to share with your accountant, bookkeeper or use yourself.
The billBAG™ is the collection system used as part of the ongoing monthly Bag Your Bills™ service. It provides one place to gather receipts and expense documents throughout the month before they're sent to us for organisation.
They can. However, accountants and bookkeepers are often engaged to provide specialist financial services. Bag Your Bills™ focuses on the collection, organisation and preparation of expense records, helping ensure information reaches your financial professionals in a structured and organised format.
That's perfectly fine. Bag Your Bills™ can be used whether you work with an accountant, a bookkeeper or manage your records yourself. You'll receive organised records and reports that are easy to use and available whenever you need them.
No. Bag Your Bills™ is an administrative support service that focuses on organising and maintaining expense documents and records. We do not provide bookkeeping, accounting, BAS preparation, tax advice or financial services.
Yes. We can organise records from multiple financial years. Where catch-up work is required, each financial year is treated as a separate project.
No. We offer both one-off services and ongoing monthly support, allowing you to choose the option that best suits your needs.
Yes. We take the security and confidentiality of client information seriously. Documents are handled using secure systems and are only used for the purpose of providing the requested service.
Bag Your Bills™ is based in Sydney and works with clients across Australia. Our service is delivered remotely, so your location does not affect how we work with you.
No. Bag Your Bills™ is designed specifically for Australian sole traders and small businesses. Our systems, processes and reporting formats are tailored to Australian business record-keeping requirements.
No. EOFY Catch-Up Packages can be used at any time and can also be used to organise records from previous financial years.
That's perfectly fine. Many people don't know exactly how many documents they have. Where document limits apply, we'll complete a document count and confirm the most suitable service option before any work begins.
Simply contact us and let us know whether you're interested in a one-off service or ongoing monthly support. We'll guide you through the process, answer any questions and help determine the most suitable option for your circumstances.
Organised records, reports and other deliverables are released once payment requirements for the selected service have been met. For one-off services, this generally means full payment for the project. For ongoing monthly services, reports are issued in accordance with the agreed billing cycle.
Many clients begin with a one-off catch-up project before moving to ongoing monthly support. If ongoing support is suitable for your circumstances, we'll be happy to discuss the available options.
If the volume of documents received is significantly higher than originally anticipated, we'll discuss the available options with you before any additional work is undertaken.
Bag Your Bills™ is designed as a remote service and does not operate through in-person appointments or office visits. We work through structured online processes and written communication to keep things simple, efficient and flexible for clients across Australia. If you have questions, we're always happy to assist through our contact channels.
Bag Your Bills™
Put the bills in the bag. We handle the records.
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